Privacy Policy

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Last Updated On: March 2, 2024
Effective Date: January 1, 2019

Your privacy is critically important to us, and we are committed to protecting it through our compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR).

This policy describes the types of information we may collect from you or that you may provide when you visit our website https://verbatimlanguages.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect and How We Use It

a. Information You Provide to Us

The only personal information we collect is what you voluntarily provide to us through our “Contact Us” form. This may include:

  • Name
  • Email Address
  • Additional Contact Information
  • Documents or Messages You Choose to Upload or Send

This information is used solely to respond to your inquiries or provide you with services you request from us.

b. Information We Do Not Collect

We do not collect any visitor information through cookies or other tracking technologies on our website.

2. How We Protect Your Information

Despite not storing your personal information on our web hosting servers, we take your privacy seriously. Our website is hosted on a HIPAA-compliant dedicated server to ensure the highest level of security for any information temporarily in our possession during transmission.

3. Use of Your Information

The information you provide to us via the “Contact Us” form is used to:

  • Respond to your inquiries or requests.
  • Provide you with information, products, or services that you request from us.
  • Collect customer/visitor feedback.
  • Fulfill any other purpose for which you provide it.

Your information, including Personal Data, is not stored on our servers and is only used to email your inquiry to our designated contact point.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties without seeking your consent, except in limited circumstances as described below:

  • Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may disclose personal information that we collect, or you provide (1) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, under HIPAA and GDPR; (2) to enforce our rights arising from any contracts entered into between you and us, including for billing and collection; or (3) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Verbatim Languages Inc., our customers, or others.

If the Website or our company is merged with or acquired by another company, your information will be one of the assets that is transferred to the new owner.

5. Data Security

We implement measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depend on you.

YOU SHOULD NOT SEND US ANY PERSONAL INFORMATION SUCH AS CREDIT CARD NUMBERS, SOCIAL SECURITY NUMBERS, OR OTHER FINANCIAL OR PERSONAL INFORMATION OF A SENSITIVE NATURE THROUGH OUR WEBSITE’S CONTACT FORM.

If any documents you wish to send us contain any information of such nature, we kindly ask that you send us the documents via fax or the United States Postal Service.

6. Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under 13 years of age may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13.

7. Your Rights Under GDPR

Depending on applicable law, you may have a right to access, rectify, or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you may have provided to us to process your data, complain with relevant authorities, and such other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at privacy@verbatimlanguages.com. We will respond to your request under applicable law.

If you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

8. Cookies, etc.

To learn more about how we use these and your choices concerning these tracking technologies, please refer to our Cookie Policy.

9. Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Information

If you have any questions or comments regarding this privacy policy and our privacy practices, please contact us at:

Verbatim Languages Inc.
90 W Jersey St, Orlando FL 32806
(407) 288-8034
privacy@verbatimlanguages.com